Privacy Policy

Last updated: 5 September 2026

This Privacy Policy explains how Ranson Property Limited, trading through the Bola Ranson and Property Mastery With Bola brands, collects, uses and protects personal information when you use the Smart Money website, request the Smart Money Fact Sheet, contact us or receive communications from us.

1. Who we are

Ranson Property Limited is the data controller responsible for the personal information covered by this policy.

Address: Level 39, One Canada Square, Canary Wharf, London E14 5AB
Email: [email protected]

2. Information we collect

We may collect:

  • your name and email address;
  • information you provide about your property journey, portfolio and objectives;
  • messages, enquiries, consultation or programme information you submit;
  • records of the fact sheets, emails and services you request;
  • email engagement information, including delivery, opens, clicks, unsubscribes and preferences;
  • technical information such as IP address, browser, device, approximate location, referring page and website activity; and
  • cookie and similar-technology information, where applicable.

Please do not submit confidential financial documents, bank details, tax records or special-category personal information through the Smart Money form unless we specifically request it through an appropriate secure channel.

3. How we collect information

We collect information directly from you when you complete a form, request a resource, reply to an email or contact us. We may also collect limited technical and usage information automatically through our website, CRM, email platform and permitted cookies.

4. Why we use your information

  • To provide what you request: to send the Smart Money Fact Sheet, respond to enquiries and provide requested information. We rely on our legitimate interests in responding to you and, where relevant, taking steps at your request before entering a contract.
  • To manage our relationship with you: to maintain contact records, record preferences, provide support and administer our services. We rely on legitimate interests and, where applicable, contract.
  • To send optional marketing: to send property insights and information about Bola Ranson’s programmes or services when you have consented. You may withdraw consent at any time.
  • To improve our content and funnel: to understand aggregate usage, assess campaign performance and improve the user experience. We rely on legitimate interests and, where cookies or similar technologies require it, consent.
  • To protect our services: to prevent misuse, maintain security and investigate problems. We rely on legitimate interests and legal obligations.
  • To meet legal requirements: to comply with law, regulation, court orders and requests from competent authorities.

Where we rely on legitimate interests, we consider whether our interests are necessary and balanced against your rights and reasonable expectations.

5. Marketing communications

Requesting the Smart Money Fact Sheet does not by itself require you to agree to ongoing marketing. We will send promotional email to individual subscribers only where we have a valid legal basis under applicable data-protection and electronic-marketing rules.

You can unsubscribe at any time using the link in our emails or by contacting [email protected]. We may keep a minimal suppression record so that we can respect your request. We do not sell your personal information or permit other organisations to use it for their own marketing without your permission.

6. Cookies and similar technologies

Our pages may use strictly necessary technologies for security, form submission and basic operation. Optional analytics, advertising or other non-essential technologies will be used only where permitted and, where required, after you have made a choice through the cookie banner or settings. You can change or withdraw your preferences through the available cookie controls.

7. Who we share information with

We may share information with trusted service providers that support our website, CRM, forms, email delivery, file hosting, analytics, security and professional services. This currently includes GoHighLevel/LeadConnector as the platform used to host the funnel, store contact details and automate delivery of the requested resource.

We may also disclose information to professional advisers, regulators, law-enforcement bodies or courts where reasonably necessary, or in connection with a genuine business reorganisation or sale. Service providers act under appropriate contractual and confidentiality obligations and may use information only for authorised purposes.

8. International transfers

Some technology providers may process information outside the United Kingdom. Where personal information is transferred internationally, we use an applicable adequacy decision or appropriate safeguards such as approved contractual clauses, together with additional protections where required.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. As a general guide:

  • Smart Money enquiry and contact records are normally reviewed after 24 months without meaningful interaction;
  • marketing records are kept until you withdraw consent or they are no longer required, subject to periodic review;
  • suppression records may be retained for as long as necessary to honour an opt-out; and
  • records needed for legal, tax, accounting, complaints or dispute purposes may be retained for up to six years, or longer where the law requires.

10. Security

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, loss or disclosure. No internet service is completely secure, so please use care when sending information online.

11. Your rights

Depending on the circumstances, UK data-protection law may give you rights to be informed, access your information, correct inaccurate information, request deletion, restrict processing, object to processing, receive portable data and withdraw consent. You also have the right to object to direct marketing at any time.

To exercise a right, email [email protected]. We may need to verify your identity before responding.

12. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator, at ico.org.uk.

13. Children

The Smart Money content is intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18 through this funnel.

14. Changes to this policy

We may update this policy to reflect changes in our services, providers or legal obligations. The latest version will appear on this page with its updated date.